Thank you for choosing J-breeze. We value your privacy and protect your personal information in accordance with Hong Kong's Personal Data (Privacy) Ordinance (PDPO) and Japan's Act on the Protection of Personal Information (APPI). This policy explains how we collect, use, store, and protect your personal data. Effective Date: September 1, 2025
While using our services, we may collect and process the following categories of personal information for legitimate purposes:
Personal Identification Information
Includes your name, contact address, phone number, and email address, used for managing your account and providing customer support.
Payment Information
Such as credit card numbers and payment methods, used only to process your orders and payments. For sensitive data, we obtain explicit consent where applicable.
Usage Data
Includes information about how you access and use our website and applications, used to improve our service quality and user experience.
We do not sell your personal data to third parties, but may share it in the following situations:
Service Providers
We may work with third-party service providers to support our business operations. These providers are limited to using your data within the scope of assisting us and are bound by confidentiality agreements.
Legal Compliance
We may disclose your personal information to comply with legal requirements or official requests from government agencies.
Protection of Rights
In necessary situations, we may share your data to protect our rights, property, and user safety.
Cross-Border Data Transfers
If your personal data needs to be transferred to a country outside of Hong Kong or Japan, we will ensure adequate protection according to applicable laws.
We take reasonable technical measures to protect your personal information from unauthorized access, disclosure, or alteration. For example, we use encryption technology and access controls. We retain your personal data only as long as necessary and securely destroy or anonymize it when no longer needed.
We respect and safeguard your control over your personal data. According to relevant laws, you have the following rights:
Right to Access
You have the right to request a copy of the personal data we hold about you and understand how it is processed.
Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You may request that we delete your personal data, subject to legal requirements.
Right to Restriction of Processing
You have the right to restrict our processing of your personal data, especially if it is inaccurate or unlawfully processed.
Right to Object
You have the right to object to our processing of your personal data based on legitimate interests.
We may update this Privacy Policy and publish the latest version on our website. We encourage you to review it periodically, as continued use of our services constitutes agreement with the latest policy.